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Privacy Policy
Children Privacy
Zestour is a general audience site and does not offer services directed to children. If you are under 13, do not use or provide any information on this Website or on or through any of its features, make any purchases through the Site, sell any products or services through the Site, use any of the interactive or public comment features of this Site or provide any information about yourself to us, including your name, address, telephone number, email address or any screen name or user name you may use.

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete such information as soon as reasonably possible. If you believe we might have any information from or about a child under 13, please contact us at contact@zestour.com.
Collection of Personal Information
You directly provide us with most of the information we collect. You do this by filling out the registration details on the Site, and by posting and sharing additional information voluntarily.

This can include information about Hosts and Host Listings, Travellers and Buy Listings, sharing of pictures, ratings and feedbacks by Travellers and Hosts, and anything you choose to add to your user profile.

We will only be able to collect your personal information if you voluntarily submit the information to us. If you choose not to submit your personal information to us or subsequently withdraw your consent to our use of your personal information, we may not be able to provide you with our Services. You may access and update your personal information submitted to us at any time as described.

Once you register, your username and additional information regarding your activity is made public and is visible to all Users of the Site. This information includes photos you upload, your published portfolio, Host Listing information, Buy Listing information, ratings and reviews, and additional information you may choose to add to your profile.

If you provide personal information of any third party to us, we assume that you have obtained the required consent from the relevant third party to share and transfer his/her personal information to us.

If you sign up for Zestour using your social media account, we may access information about you which you have voluntarily provided under your social media provider in accordance with the provider's policies and we will manage your personal data which we have collected in accordance with Zestour’s privacy policy.
Use and Disclosure of Personal Information
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

We may combine your personal information with information we collect automatically or obtain from other companies and use it to improve and personalize our services, content and advertising. If you do not wish to receive marketing communications from us, you can opt-out through the link attached to each communication.

We may provide your personal details to third parties, only in order to operate the Site, and prevent fraud and illegal activities, as detailed below:

• to service providers for the purpose of opening, operating and servicing your account (example - payment vendors, CRM systems, mailing systems or technical consultants);
• to respond to a subpoena or court order, judicial process or to regulatory authorities; and
• to protect against fraud, unauthorized transactions (such as money laundering), claims or other liabilities. We do not collect credit information; but allow our payment vendors to collect information for the purpose of collecting payments from buyers on the Site or transferring payments to sellers on the Site. We are not exposed to the payment information provided to our payment vendors, and this information is subject to the privacy policy applicable to the payment vendor.
Sharing Personal Information with Third Parties
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

We may combine your personal information with information we collect automatically or obtain from other companies and use it to improve and personalize our services, content and advertising. If you do not wish to receive marketing communications from us, you can opt-out through the link attached to each communication.

We may provide your personal details to third parties, only in order to operate the Site, and prevent fraud and illegal activities, as detailed below:

• to service providers for the purpose of opening, operating and servicing your account (example - payment vendors, CRM systems, mailing systems or technical consultants);
• to respond to a subpoena or court order, judicial process or to regulatory authorities; and
• to protect against fraud, unauthorized transactions (such as money laundering), claims or other liabilities. We do not collect credit information; but allow our payment vendors to collect information for the purpose of collecting payments from buyers on the Site or transferring payments to sellers on the Site. We are not exposed to the payment information provided to our payment vendors, and this information is subject to the privacy policy applicable to the payment vendor.
Collection of Computer Data
Zestour or our authorized service providers may collect technical information indirectly and automatically through our systems. This information may include logging your Internet Protocol (IP) address, software configuration, operating system and use of cookies (cookies are small files sent from us to your computer and sometimes back).

Cookies ultimately help us improve your navigation and ease of use of our Site. Cookies do not contain any personally identifiable information. You can find further information about Cookies in this policy below, under cookies and Local Storage.
Security of Your Personal Information
Zestour ensures that all information collected will be safely and securely stored. We protect your personal information by:

• Restricting access to personal information
• Maintaining technology products to prevent unauthorised computer access
• Securely destroying your personal information when it is no longer needed for any legal or business purpose

Your password is the key to your account. Please use unique numbers, letters and special characters, and do not share your Zestour password to anyone.

If you do share your password with others, you will be responsible for all actions taken in the name of your account and the consequences. If you lose control of your password, you may lose substantial control over your personal information and other information submitted to Zestour.

You could also be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason or if you have grounds to believe that your password has been compromised, you should immediately contact us and change your password. You are reminded to log off of your account and close the browser when finished using a shared computer.
No Spam, Spyware, or Virus
Spam, spyware or virus is not allowed on the platform. Please set and maintain your communication preferences so that we send communications to you as you prefer.

You are not licensed or otherwise allowed to add other users (even a user who has purchased an item from you) to your mailing list (email or physical mail) without their express consent.

You should not send any messages which contain spam, spyware or virus via the Platform. If you would like to report any suspicious messages, please contact us at our email address below.
Changes to the Privacy Policy
Zestour shall regularly review the sufficiency of this Privacy Policy. We reserve the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on the Website.
Zestour's Right
YOU ACKNOWLEDGE AND AGREE THAT ZESTIOUR HAS THE RIGHT TO DISCLOSE YOUR PERSONAL INFORMATION TO ANY LEGAL, REGULATORY, GOVERNMENTAL, TAX, LAW ENFORCEMENT OR OTHER AUTHORITIES OR THE RELEVANT RIGHT OWNERS, IF ZESTOUR HAS REASONABLE GROUNDS TO BELIEVE THAT DISCLOSURE OF YOUR PERSONAL INFORMATION IS NECESSARY FOR THE PURPOSE OF MEETING ANY OBLIGATIONS, REQUIREMENTS OR ARRANGEMENTS, WHETHER VOLUNTARY OR MANDATORY, AS A RESULT OF COOPERATING WITH AN ORDER, AN INVESTIGATION AND/OR A REQUEST OF ANY NATURE BY SUCH PARTIES. TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, YOU AGREE NOT TO TAKE ANY ACTION AND/OR WAIVE YOUR RIGHTS TO TAKE ANY ACTION AGAINST ZESTOUR FOR THE DISCLOSURE OF YOUR PERSONAL INFORMATION IN THESE CIRCUMSTANCES.
Contacting Zestour
If you wish to withdraw your consent to our use of your personal information, request access and/or correction of your personal information, have any queries, comments or concerns, or require any help on technical or cookie-related matters, please feel free to contact us (and our Data Protection Officer) by providing your email address via "Contact us" at bottom of Zestour.com website, and we will make an effort to reply within a reasonable timeframe.